Privacy Policy

Privacy Policy

At Food Trucks Heavens, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Canadian privacy laws. By using our services or providing us with your personal information, you consent to the practices described in this policy. 

1. Collection of Personal Information:

We may collect personal information from you in various ways, including when you interact with our website, place an order, subscribe to our newsletter, or communicate with us. The types of personal information we may collect include but are not limited to:

– Name
– Contact information (email address, phone number, mailing address)
– Payment information
– Order history
– Location data
– Demographic information
– Communications and interactions with us

2. Use of Personal Information:

We use the personal information we collect for the following purposes:

– Processing and fulfilling your orders
– Communicating with you regarding your orders, inquiries, or customer support requests
– Sending you marketing communications, such as newsletters and promotions (you can opt out at any time)
– Analyzing and improving our services, products, and website functionality
– Conducting market research and understanding customer preferences
– Complying with legal obligations

3. Disclosure of Personal Information:

We may share your personal information with third parties in the following situations:

– Service Providers: We may share your information with third-party service providers who assist us in carrying out business functions, such as payment processing, order fulfillment, marketing, and website analytics.

– Legal Requirements: We may disclose your personal information if required to do so by law, or if we believe such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.

4. Security:

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices:

– You can choose not to provide certain personal information, but this may limit your ability to use certain features of our services.
– You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.
– You can access, update, or correct your personal information by contacting us at [contact information].

6. Cookies and Tracking:

We may use cookies and similar technologies to collect information about your browsing activities on our website. This helps us enhance your online experience and improve our services. You can adjust your browser settings to manage or disable cookies, but please note that some features of our website may not function properly.

7. Changes to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website along with the effective date.

8. Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at [contact information].

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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